There are new ways to shop Cotton On
Global retailer, the Cotton On Group, is now offering South African customers new ways to shop the value fashion brand by providing 24/7 access to on trend product with the launch of cottonon.com/za.
Housing seven brands; Cotton On, Cotton On Kids, Cotton On Body, Rubi, Typo, Factorie and Supré (collectively known as CottonOn & Co.), the online destination will offer the same unparalleled shopping experience the Group is known for, all at the click of a button.
As well as being completely mobile friendly, customers can customise the way they shop online with the introduction of Click & Collect and Store to Door delivery mechanics.
- Click and Collect: means orders placed with a digital click can be collected at the customer’s closest store.
- Store to door: if in-store shoppers can’t find what they need, they can order from store and have it delivered to their door.
Cotton On Group Ecommerce General Manager, Brendan Sweeney, said the launch of the Group’s ecomm platform in South Africa was an exciting time for the business.
“South Africa has the largest store fleet outside of Australia and the new standalone website will ultimately improve the experience for our local customer base. It will offer them multiple ways to shop – whether that’s across one of our 170 stores or all brands on the one digital platform,” he said.
Cotton On Group South Africa Country Manager, Johan van Wyk, said the local customer would benefit with even more value from Cotton On & Co.
“With services like free Click & Collect, free delivery on any order over R500 and free in store returns, our customers can shop with ease and confidence. It’s a competitive offer and one we know our customers will love,” said van Wyk.
On January 30, the Group will launch its first rewards programme, CottonOn & Co. Perks, allowing customers to earn rewards, while shopping across the seven brands.
When it comes to Perks, there is loads to love including; Payday rewards, giving away R100 vouchers whenever R1000 is spent across any of our seven brands; Previews, providing the scoop on new launches, invites and exclusive perk-alicious offers; plus Pressies for joining and on your birthday.
With cross-channel benefits, customers can be rewarded through both in-store and online spend and are able to earn a voucher in one transaction or across numerous transactions. There are also no limits on how many shopping vouchers can be earned.
“We know it’s important to our customers that they feel appreciated and listened to; this is another way of demonstrating how much we truly value each customer,” said Sweeney.
To celebrate, there will be Perks all day as CottonOn & Co takes over Mall of Africa on Saturday, 3
February and Canal Walk Shopping Center on Saturday, 10 February. Shoppers will find all seven brands giving away loads of prizes such as gift cards and pressies in Cotton On stores from 9am until stock runs out.
For further information or to sign up to CottonOn & Co. perks (from 30 January) visit cottonon.com/za/perks.
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